Comments & Complaints




General Feedback

If you would like to provide the practice with general feedback or ideas please feel free to use our online form


Suggestions and Complaints

We operate a Practice Complaints Procedure as part of the NHS system for dealing with complaints. Our system meets with national criteria but we don’t only want to hear from you when something goes wrong. If you have any comments or ideas regarding the running of the practice please speak to the Practice Manager or leave a message in our Comments box on the reception ledge.

Our Practice Complaints leaflet gives details of the procedure and is available from the Doctor or the Practice Manager. Our aim is to give you the highest possible standard of service and we try to deal swiftly with any problems that may occur.