Friends & Family Test Results

 

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The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review our service.

It is based on one simple question:

"Overall, how was your experience of our service?"

Your feedback will help us learn more about what you think of your experience – what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

 

FFT Results

Select year:
  • 0% Very good
  • 0% Good
  • 0% Neither good nor poor
  • 100% Poor
  • 0% Very poor
  • 0% Don't know
Month / Year Very good Good Neither good nor poor Poor Very poor Don't know
Jan 2025 0 0 0 2 0 0
Feb 2025 0 0 0 0 0 0
Mar 2025 0 0 0 0 0 0
Apr 2025 0 0 0 0 0 0
May 2025 0 0 0 0 0 0
Jun 2025 0 0 0 0 0 0
Jul 2025 0 0 0 0 0 0
Aug 2025 0 0 0 0 0 0
Sep 2025 0 0 0 0 0 0
Oct 2025 0 0 0 0 0 0
Nov 2025 0 0 0 0 0 0
Dec 2025 0 0 0 0 0 0

Patient feedback

We asked the question:
Why did you choose that response?

I always finds it easy to get an appointment
Posted on: 12/09/2023

Very good reception staff
Posted on: 05/09/2023

For my children I have found the surgery to be very responsive and try there upmost to get us spoken to by a GP. I like they have a text service although links are not always available to respond when required. Slightly disappointed when trying to get an adult appointment especially when I was very poorly and was advised a 2 week wait. Fortunately we rarely need to see a Dr but our overall experience when accessing for my children has been very good. Drs helpful and punctual for appointments.
Posted on: 05/09/2023

I like what you have done for me because you explain everything
Posted on: 05/09/2023

I was promptly attended to
Posted on: 05/09/2023

Because of excellent customers service
Posted on: 05/09/2023

With good satisfaction
Posted on: 05/09/2023

Generally I have been EXTREMELY WELL looked after by everyone at Park View: GPs, nurses and those working in reception: courteously and, very importantly, most efficiently. I am so grateful to be a patient here, I really am! Thank you to everyone concerned. Your efficiency has not gone unnoticed and is hugely appreciated!
Posted on: 05/09/2023

I have recently joined this surgery and have only had telephone contact so far. But I have to say it’s a much higher level of service than my previous surgery.
Posted on: 16/08/2023

People are helpful, everything is good
Posted on: 15/08/2023